We offer 2 refund policies for WordPress Plugins, depending on the Product.
How do I know the refund policy on the specific Product I want to purchase?
Answer: Each product will show the refund policy
Refund Policy Details
1. No Refund Policy
Select WordPress Plugins or Analysis Fees have a strict NO REFUND POLICY.
Exception clause on Plugins only, if the plugin causes errors or website crashes after installation of the Plugin purchased you may qualify for a refund.
To qualify for the refund, you must submit a support request at www.bizswoop.com/support and submit a ticket including screenshots of the error or failure message and logs from the website you are installing the plugin. A 7 business day support period will start for BizSwoop Support Team to provide troubleshooting to fix or resolve the error on the website created by the Plugin purchased. If after the 7 business day period, the BizSwoop Support Team has not fixed the error or reported issue a refund will be provided for the purchase.
2. 7-day money-back guarantee
For the 7-day refund policy, you have 7 days to evaluate and review the plugin for all purchase plans. If you decide to not use the plugin or the plugin doesn’t provide the functionality you need for your website, we offer a FULL refund on the product purchase price. Monthly plans are only available for a 7 day refund period on the first month of activation, monthly renewals don’t qualify for refunds. No refund requests will be processed after 7 days based upon Order purchase timestamp, no exceptions.
To receive the refund, you must submit a support request at www.bizswoop.com/support and submit a ticket, Select Request a Refund in the support request form completely and submit for review.