Yes, we are working hard to have a seamless transition from Google Cloud Print service to our BizPrint service prior to the shutdown.

We understand as a user you want to start using the new solution now to test and try before the shutdown, we are planning early beta testers joining in early December and full rollout by late December.

Trust me, if we could provide access sooner we would. We understand if this timeline is not acceptable to you and you need a solution now. If so, you may need to evaluate alternatives and different plugins or printing services. However, if you decide to use another solution, we hope you will return and evaluate our solution once it’s live. We promise the new solution will not disappoint and provide the same great experience you have had using our current plugin.

We spent several months earlier this year evaluating the other available solutions. During this phase, we uncovered various limitations to the alternative print products often limited by partner integration functionality. Due to these reasons and surprise of Google Cloud Print shutting down we have made the decision to create our own service that we can manage, develop and own in full. This will ensure you will not encounter another disruption in the future. If a partner we did integrate with changed their product solution, pricing or shutdown, we would be in a similar scenarios all over again. We have heard many users want alternatives. After our version 1 release of the BizPrint Cloud Printing service, we will be evaluating and looking to provide alternative services as part of the Order Print plugin.

If you don’t want to use our new BizPrint Cloud Printing Service, we understand, but at this initial re-launch to replace Google Cloud Print we will not be supporting any other print services. If this is your business requirement, unfortunately we’d hate to lose you as a user, but you will need to find an alternative. Hopefully in the future, we can provide alternate services as well.

Yes, we will offer a Free plan for the service, but this will include limits, for example number of print jobs, number of locations and number of domains. You will have the ability to upgrade your plan for allowing more print jobs, print locations and domains. We wish we could provide a Free print service, like Google provided, but we can’t provide a completely free service and still provide a quality product and service. We are working hard to keep our pricing lower than the alternative print systems available. We understand cost and pricing are important and want to continue to provide affordable solutions across all our products and services.

We plan on support Windows, MacOS and Raspberry Pi OS using a downloaded app. We will be evaluating and adding other OS platforms in the future.

We are working hard to provide support for many Printer Models and Types at launch. Similar to Google Cloud Print Service, if the Printer Model can be connected to your Platform Windows, MacOS and Raspberry PI OS, the Printer Model should be supported. If you have a Printer Model not supported, open up a support ticket and we will evaluate the Printer Model and potential support.

None of the currently released versions of the software designed for GCP will work, but there is good news! Once the service is ready, we will post a new updated version of Order Receipt Print plugin to WordPress.org under the new product name Order Print for WooCommerce. If you are a user of that plugin, you will get notified of the upgrade in WordPress.org. Unfortunately, any purchased add-ons for the GCP service will not work after December 2020 as outlined in the original purchase terms of support. If you need to continue using those add-ons, with the new release of Order Print all of the core functionality will be available to purchase with newly developed paid add-ons for BizPrint. These plugins will need to be purchased from our website. To celebrate the launch of the new BizPrint, Cloud Print Service, we do plan to offer discounts for the new add-ons developed for BizPrint. Keep an eye out in our newsletters and promotions on our website.

Yes, the Order Print plugin and BizPrint Cloud Print Service will work with the BizSwoop Point of Sale app for cloud based printing solutions.

Yes! Many users reported when multiple printer locations are configured the checkout load performance was impacted and slower to process the order. The latency was due to the Google Cloud Print system. Now that we are switching to BizPrint Cloud Print System, you will notice a faster performance on the checkout process. We have worked hard to optimize the speed to not impact the customer experience even with multiple printer locations configured.

Join the Beta program release, we will provide an account sign-up page workflow.

Yes, we need Beta users to help us ensure a smooth and stable launch of the new product and print service, you can join the Beta release program now.

If we didn’t include a question you need answered or more information about, please contact us. We’d be happy to answer any questions about the new product.