The Hub: Small and Medium Business Insights

Our mission on The Hub is to educate, inform and help provide knowledge to Small and Medium business owners. We have a team of experts that will feature articles, strategies and cutting edge insights for building and growing your small or medium business. The topics will cover a range of products and services with a technology prospective that are being used in the business environment and across multiple business verticals.

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Hiring a Technology Manager

As businesses grow and evolve companies are finding they have to hire a technology manager. This is a person who oversees programming and software development or installation, understands complex technical processes, and works with outside technology providers amongst other responsibilities. Finding someone who can do this when you don’t have…

Hello Akron

We are very excited to announce BizSwoop is opening a brand new location in Akron, Ohio. We are looking forward to expanding our business to Akron, a growing and innovative city. On May 22, 2019 we are joining Bounce Innovation Hub as part of their large grand opening. We are…

Creating a Growth Plan

When you started your business you knew that it needed to grow. To increase the chances for growth you created a marketing plan, built out the support needed for success, and made sure your overhead was low. Now, however, you are growing, and you have no plan. You feel like…

Surviving Burnout

When you started your business you were passionately obsessed with your mission. You survived on Nitro coffee and pizza while working late into the night, every single night. You hustled and sold and spent far too much time working. Now things are settling down, and you are exhausted. You are…

WordPress Wrap Up

Over the past few weeks we have covered WordPress topics, including our own newly released plugins. This week we wanted to close out our series on WordPress by discussing three of the most common issues people run into on the platform and how to fix them. WordPress is a great…

WordPress Plug Ins

Last week we discussed what WordPress is and how it can be a great way to build a website for your business. It gives people the chance to customize the website and create a space that will attract the customers that are most desirable. Everything can be done in a…

WordPress Basics

It is almost impossible for a business to be successful these days without a website. Small businesses rely on a web presence to bring them new clients, create a hub for current clients, and create networking opportunities. One of the most popular platforms for creating a website is WordPress. It…

When to Hire Employees

You are an entrepreneur. Maybe you are a one person business. Or maybe there are just a few of you. Now business is growing steadily, and there is more work than you can do alone. It’s time to hire someone. Knowing when to hire someone can be very tricky. It…

Technology in 2019

Technology moves and changes so rapidly, and it is important for small businesses to know what this means for them. Sometimes it can be better efficiency which can lead to more clients. Other times it means simplifying something like timekeeping or scheduling. Both are important to the success of businesses…

Managing Employee Conflict

Even if you check and double check that employees mesh with your company culture you are sure to encounter employee conflict. It is an inevitable consequence of putting people together in the same environment on a regular basis. Sometimes the conflicts are minor like someone always leaving their papers on…

Technology at the Point of Sale

Imagine the lunch rush at a busy casual restaurant. The line is moving slowly while employees manage taking counter orders, making food, and answering questions. As a customer, you are getting frustrated. As an employee, you are flustered and wondering why you do this to yourself everyday. Everyone, both employees…

Working with Interns

Now that we have explained how to hire interns and a basic outline of what an intern can and can’t do, it is time to get into some of the ways to maximize interns’ time and experience while making them an asset to your business. Start Small While it seems…

Surviving an Economic Downturn

The economy can often be unpredictable, and while economists can tell when things are going to slow down it isn’t always possible to predict a downturn. When the market crashed in 2009, many small business owners were caught unawares, and they lost their businesses. While the economy is strong now,…

Technology for the Reluctant

Even though it is 2018 there are still many entrepreneurs and employees who are not sold on the idea of using technology to manage and organize their business. Instead of using automated invoicing, as an example, they insist on handwriting receipts and only accepting payment via checks. This lack of…

Success in the Summer

Summer is traditionally a downtime for most businesses, but it doesn’t have to be. With your regular customers out of town throughout the summer months, there are many new people in town with whom you can do business. The task at hand is getting them in there and turning visitors…

Starting Up for the Right Reasons

So many businesses are the result of personal experiences. A woman has a hard time finding clothes she loves. A dad is upset his son with a physical disability doesn’t have the tool necessary to learn to walk. An employee is frustrated by how his boss treats him and decides…

Making a Difference

Many small business owners have huge hearts for their communities and local causes. They feel immense loyalty to those have supported them and want to keep tight bonds with those around them. The other side of that is many small businesses have smaller budgets and less room to make significant…

Technology and Small Business

According to the Small Business Administration 99.7% of US employer firms are small businesses. Inc Magazine said in 2014 that 49.2% of America’s workforce is employed by these small businesses.Small business owners often feel immense loyalty and thankfulness to their employees. Many entrepreneurs worry that implementing new technology will hurt…

Sharing Positive Feedback

Much like in our personal lives there is a fine line between sharing success and coming across as bragging when we discuss our businesses. Our customers want to hear about how well things are going, and new potential customers need to see successes in order to feel confidence towards our…

Social Media and Feedback

Imagine you are a restaurant owner. Last night didn’t go great. One of the stoves wasn’t working. Two people called out sick. You ran out of chicken. It was the worst night you have had since you opened. You know it. Unfortunately, so do your customers. You wake up the…

Making Decisions

Running a small business is hard, very hard. It seems that oftentimes one success brings twenty new obstacles and decisions. Mostly these are the challenges that come with growth and improvement, but sometimes they are hard things that can make or break a business. These moments define a business even…

HTML: The Basics

HTML is the language of the internet. To many it is just an abstract concept that they know of but don’t know how to do. The concept of HTML seems intimidating to most people, but in reality it isn’t quite as scary as people think. It is the basis of…

Creating a Web Identity

Imagine an architect building a delicate and intricate building that anyone can visit. It will have 24/7 access with a flashy sign and gorgeous, comfortable interior. This architect needs to make sure that the purpose of the building is obvious to a passerby and attractive enough to attract people who…

Tips: Backup Strategies 101

Always have a backup model in place for your business technology. You never know when a system crash will occur, natural disaster disrupts services or a hack event compromises information. Our recommendation, develop a robust backup strategy with a minimum of twice daily full backups. Store at least 10 backup…

Benefit of Mobile Payment Systems

As technology and times change so must businesses. There is a quick shift from old school cash registers to mobile technology that gives businesses more options. With the change comes new and exciting options for businesses to manage their point of sale transactions as well as any online transactions. The…

A Small Business Journey

The beginning of a small business often comes at the most random times. It can happen in line at Starbucks, on a run, or in the middle of the night. Many people have these moments where they have a great business idea, but it never becomes anything more. It remains…

Creating a Great Business Website

It is almost impossible to function as a successful business in 2017 without a website, and it has been that way for more than a decade. Everyone from attorneys to restaurants to babysitters has a website that serves as platform to create connection, a customer base, and provide information. However,…